Privacy Policy

1. Introduction

iBeautyfi ("we," "our," or "us") operates a concierge-style marketplace connecting customers with medspas and medical beauty service providers. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you consent to the practices described in this policy. We may update this policy from time to time; we will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, password, and profile details when you create an account.
• Booking information: Treatment preferences, appointment dates and times, and any special requirements you provide when making a booking.
• Contact information: Phone number, mailing address, and other details you provide when contacting us or completing forms.
• Reviews and feedback: Ratings, reviews, and other content you submit about treatments or service providers.
• Wishlist and preferences: Treatments, providers, or locations you save or express interest in.

2.2 Information Collected Automatically

• Device and usage data: IP address, browser type, device type, operating system, pages visited, and time spent on the Platform.
• Location data: Approximate location (e.g., city or region) when you enable location services to find nearby medspas.
• Cookies and similar technologies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns.

2.3 Information from Third Parties

We may receive information from service providers (e.g., payment processors, authentication providers) and from medspas when they confirm or update bookings.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Platform and our services.
• Process and manage bookings between you and medspas.
• Send booking confirmations, reminders, and important updates.
• Personalize your experience, including search results and recommendations.
• Communicate with you about promotions, new features, or customer support.
• Analyze usage patterns to improve our services and user experience.
• Comply with legal obligations and protect our rights and the rights of others.

4. Sharing Your Information

We may share your information with:

• Medspas and service providers: When you book a treatment, we share relevant booking details (name, contact info, appointment details) with the provider.
• Service providers: Payment processors, hosting providers, analytics tools, and other vendors who assist us in operating the Platform.
• Legal authorities: When required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@iBeautyfi.com. You may also manage cookie preferences through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place where required by applicable law.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

iBeautyfi
6D - 7398 Yonge St Unit # 2083
Thornhill, ON L4J 8J2
Email: info@iBeautyfi.com